FAQ's

What's Vedah Designs?

Vedah Designs is an Indian, handmade clothing & Home furnishing brand, based out of Noida  (the northern region of India) . The primary goal of the company is to encourage sustainable, handmade products in India and across the globe.

Are all Vedah Designs products Handmade?

Vedah Designs products are soulful creations made by hand printing, handweaving and hand embroideries. The founder designer, Nisha Kapoor strives to preserve the age-old Indian heritage of beautiful  handcrafted textiles.

PRODUCT QUESTIONS

What are the advantages of handloom khadi fabrics?

The cloth has a distinct personality due to the handloom process and production techniques. Handloom materials also breathe nicely, keep you cool in the summer and cozy in the winter.Its sustainable and eco friendly as well.

Are Vedah Designs products shipped worldwide?

Yes, we do ship worldwide and have complete end to end tracking available on the site itself.

Is it possible to buy gift cards in stores?

Yes.

Does Vedah own a manufacturing unit?

We work with village based artisans to create unique products in their production units creating employment opportunities in rural areas following international quality standards. Our mission is to preserve this dying art of handmade textile craft and promote sustainable clothing.

Is Vedah Designs size chart conform to International standards?

The best option is taking your own measurements and comparing them to our measuring charts. If you dont find your size, you are most welcome to get it customised just for yourself. Do contact via phone or email at [email protected].

How do I check the status of my order?

Log into your Vedah Designs account on the website, and select my orders, you may check the progress and monitor it until it reaches the destination.

Is it safe to use My Credit Card at VedahDesigns.com?

On our website, we do not keep any credit card information. Our payment solution providers, PayPal – keep your credit card information safe.

What If An Item Is Out Of Stock?

If your selected product is out of stock we will try to provide you something that is best possibly matched to the sold out item. Do send a message at [email protected] to avail the service.

What Payment Methods Do You Accept?

All MasterCard, VISA, American Express, and Citibank Maestro Debit Cards are accepted (an online real-time authorization is done through the Payment Gateway). If you have an Indian bank account, you can use our payment gateway’s net banking facility to transfer your payment directly to us.

Who Should I Contact If I Have a Problem With My Order?

Please contact us at [email protected] if you have any questions or issues about your order.

How do I make changes to my order?

By amending / modifying your shopping basket at any point during the shopping process, you can change your order. The order is deemed final and cannot be changed once you confirm payment for the products in your shopping basket.

How Can I Get My Order Canceled?

Your order cannot be altered or cancelled once payment has been confirmed. For us to be able to confirm this cancellation, you must contact us via the Request for Cancellation button under My Account within 12 hours of placing your order.

When Will My Returned Items Be Refunded?

All credits will be issued to the same credit/debit card that was used to make the initial purchase. We’ll credit your account and send you an email confirmation once we receive your returned item(s). Please give your credit/debit card statement, one billing cycle to reflect the credit.

What is the procedure for exchanging a product?

Once we get the returned merchandise, we will refund your credit/debit card. For the replacements you want, you may contact us and select the product you like.

Can I Have The Product Gift Wrapped?

We surely welcome gift wrapping your items. Add that personal touch to your merchandise. Let us know the message if any that needs to be sent out along with the gift wrapped item.

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