Please take a moment to learn about how Vedah Designs products are manufactured before returning one. All of our products are created by traditional artisans in rural India, making each one unique and somewhat different.

An irregular weave, print, or stitch should not be considered a flaw. When it comes to consistency, handloom equals wonderful ambiguity.

Regardless of these circumstances,Vedah Designs guarantees the quality of its products and will replace them free of charge if you are unhappy with your purchase for any reason. Before returning any item, please read through our return and exchange policies.

Please note that non-returnable items will not be exchanged or refunded unless there is a fault or the item is not as described.
Products at a reduced price (all items listed under SALE category) would not be returnable.

Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase

The following items can’t be returned or exchanged

1.  Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalized orders

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Claiming Refunds

For Credit Card/Debit Card/Net banking or Paypal/PayU/Razor Pay Transactions:

• As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.
• In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.
• Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

For COD (Cash on Delivery) Transactions:

• Refunds can happen via E-Vouchers/ Gift Card/ Transfer into customer’s bank account.
• Refunds via E-Voucher can be redeemed on next purchase at Vedah Designs within the validity date.
• Refunds to bank accounts shall be processed within 7-8 business days (Subject to clearance in quality check).
• Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
• Cash Refunds are not allowed for COD orders.
• Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

No Refunds Will Be Given In Case Of International Shipments, If:

• Incorrect or outdated delivery address is provided.
• After 3 failed delivery attempts by the courier.
• Package refused by recipient.

Questions about your order?
Please contact us at [email protected] if you have any problems with your order.